Privacy notice

This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.

1. Data controller

[IMEXPO SA DE CV] (“internetymas.com”), with address at [DOMICILIO FISCAL POR DEFINIR], México, is responsible for processing your personal data under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties published on 20 March 2025 (LFPDPPP) and related regulations. Privacy contact: privacidad@internetymas.com.

2. Personal data we process

• Identification and contact: name, email, phone, WhatsApp, company and job title.
• Tax: RFC, legal name, tax regime, postal code and tax address.
• Financial: payment information (reference, amount, date). Full card details are processed directly by the payment gateway; we do not store them.
• Technical: IP address, access logs for the client area and servers, and website browsing data.
• Domain registrant data required by the relevant registry (for example NIC México).

We do not request sensitive personal data. Please do not include it in tickets or forms.

Content the Client hosts on our servers (websites, databases, email) is processed by the Client as controller; we act only as processor for its technical storage.

3. Purposes

Necessary (required for the service)

• Respond to enquiries, quotes and support tickets.
• Order, activate, provide, renew and invoice services.
• Register, renew and transfer domains with registries, including WHOIS/RDAP publication where required.
• Send expiry, maintenance and incident notices.
• Prevent fraud and abuse and keep the infrastructure secure.
• Meet tax obligations and competent authorities’ requests.

Voluntary (you may opt out without affecting the service)

• Send promotions, newsletters and news.
• Run satisfaction surveys.
• Produce website usage statistics to improve it.

To opt out of voluntary purposes, email privacidad@internetymas.com or use the unsubscribe link in each email.

4. Transfers

We share data only when needed to provide the service or required by law:

• Domain registries and ICANN, to register and maintain your domain.
• Banks and payment gateways, to process payments.
• Mexico’s Tax Administration Service and authorised certification providers (PAC), to issue CFDI invoices.
• Data centre, outgoing email (MailBaby) and backup providers, acting as processors under confidentiality obligations.
• Competent authorities that require it by law.

These transfers do not require your consent under the LFPDPPP. We do not sell or rent your personal data.

5. ARCO rights and withdrawal of consent

You may Access, Rectify, Cancel or Oppose the processing of your data, withdraw consent and limit its use or disclosure. Send your request to privacidad@internetymas.com including:

1. Your name and how to send you the reply.
2. A copy of official ID or, where applicable, proof of legal representation.
3. A clear description of the data and the right you wish to exercise.
4. Any document that helps locate your data.

We will respond within the deadlines set by the LFPDPPP (currently 20 business days to communicate our decision and 15 further business days to carry it out). If you believe your request was not properly handled, you may contact the Secretaría Anticorrupción y Buen Gobierno, the supervisory authority.

Some data must be kept for tax or contractual reasons even after a cancellation request; in that case it will be blocked and used only for those purposes.

6. Retention and security

We keep your data for as long as the business relationship lasts and for the periods required by tax and commercial law (generally 5 years). We apply administrative, technical and physical safeguards: encryption in transit (TLS), hashed passwords, role-based access control, backups and activity logging.

7. Cookies and similar technologies

This site uses strictly necessary cookies to remember your language and the form session. If we ever use analytics or advertising cookies, we will state it here and ask for your consent. You can delete or block cookies in your browser settings.

8. Changes to this notice

Any change to this notice will be published on this page with its update date and, where relevant, notified by email.